Twitter on Monday reported higher-than-normal usage, which led to some issues in people accessing posts and direct messages. "Facebook basically locked its keys in its car," tweeted Jonathan Zittrain, director of Harvard`s Berkman Klein Center for Internet & Society. Security experts said an inadvertent mistake or sabotage by an insider were both plausible. The failures of internal communication tools and other resources that depend on that same network in order to work compounded the error, the employees said.
Several Facebook employees who declined to be named said that they believed that the outage was caused by an internal mistake in how internet traffic is routed to its systems. "To every small and large business, family, and individual who depends on us, I`m sorry," Facebook Chief Technology Officer Mike Schroepfer tweeted, adding that it "may take some time to get to 100%." Shares rose about half a percent in after-hours trade following resumption of service. As the world flocked to competing apps such as Twitter and TikTok, shares of Facebook fell 4.9%, their biggest daily drop since last November, amid a broader selloff in technology stocks on Monday.
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